Contact us

How can we help?

Kia ora!

Use the contact form or phone number below and we’ll do our best to help. For flights, baggage, or items left onboard, please contact your airline directly.

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Opening hours

4.30am - 10.30pm Mon -Fri

4.30am - 8.30pm Saturday

5.30am - 10.30pm Sunday

*closing is subject to change depending on the last flight of the day

Get in touch

For all general enquiries, please contact the Customer Service team. For airside access and security enquiries, please contact the Airport Emergency Service.

Send us a message Phone Customer Services Phone Airport Emergency Service